We cannot control how individual retailers decide to list your book, or how often they update their online listings. If an element of your book listing is missing on any retailer websites, there is a high possibility that the listing will be updated and corrected with time. It typically takes around six weeks after the book is distributed for all listings to start showing correctly.
If after this period your book’s cover image is still missing from Indigo/Chapters, please email support@tellwell.ca, and one of our Project Managers will be happy to assist you.
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