Tellwell services expire two years after your first payment was made, as stated under Section 14.1 of the terms of your Publishing Agreement with Tellwell.
However, if It's taking longer than expected to finish your book and it has not been published by the expiry date, rest assured, your project will not expire at the two-year mark as long as you remain responsive to the tasks assigned to you in Octavo and complete each within 14 days.
Please note that two years is intentionally much longer than the expected timeline to complete any project or service. Most authors complete the publishing process with Tellwell in 2–8 months. This clause is primarily in place to process permanently dormant accounts.
At Tellwell, we're committed to supporting you through each step of your publishing journey until you hold a book in your hands that you are truly proud of.
We understand that some authors may need more time to finish their book projects, which is why we offer flexible extension options for a fee, based on the time needed to complete your book. If you need to extend your project past its expiry date, please contact us at least 1 week before the expiry date to purchase an extension.
You can extend your project by 90 days, 6 months, 1 year, or any combination of these options. Pricing is available on our price list.